Recent Updates
Smart App blocking applications how to disable it
Smart App Control (SAC) is a security feature in Windows 11 that restricts the execution of untrusted applications to enhance system security. To enable or disable Smart App Control, follow these steps: Open Settings by pressing Win + I. Navigate to ...
Image Assets for Schedule Display
default directory for logos for vehicles is C:\Program Files (x86)\InstallerNet, Inc\TSS\Images\Auto Brands Image Dimensions: Each image is sized at 74 × 29 pixels, optimized for consistent display within the scheduling module. Current Assets: A ...
How to have items show in different sections of the invoice
If you want for example an item to show in the sublet portion of the invoice breakdown both the item type should be the section you want the item to be broken out into as well as the Make should be the section you want it to show in, so in this case ...
XCharge phone number for Credit card support
1-800-774-6462 option 2 for technical support 800-367-2638 is the customer service phone number
Updating your password to access your email from a web page if using an email that needs an app password means you have to create a new app password
Some of the major email providers like, gmail, yahoo, aol, att require a separate password (app password) from the password you use to access your email from their websites, if you need to reset or update your password for their website (like ...
Printing MSRP (list) versus your retail on an invoice
From App Settings Printing for the invoice default change the format to INVLIST if you want your customers to see the list versus what you charge for Retail pricing the important part of this would be that all your inventory shows a MSRP (List is the ...
Phone number for web site questions and support
Web site support is maintained by Mobile Electronics, their phone number is 1 (800) 949-6372
Basic tips to help with your computer and speed
https://woz-u.com/blog/ways-make-computer-run-faster/
Field chooser can help you find data by adding more fields to search by
In any window that you can browse in TSS XP You can add more fields (columns) and allow you to search for and find the data You may have to close the window and reopen the window to search by newly added column (fields) By right clicking on column ...
Removing inventory items
If needed to remove large amounts of inventory that were added possibly in error the physical count adjustment is a useful function to accomplish that task. The physical count adjustment can be found from the Functions menu once in Inventory or in ...
If you want work orders not to include pricing
In App Settings -> Printing In the format field there is a choice wono$ that will print the work order with no pricing to give to the installers
How to prompt for posting date when posting an invoice
In TSS XP, there are a few options and settings to consider when trying to allow an invoice to be posted for a prior date App Settings → Invoicing Section There are two key options to review: 1. Prompt for Invoice Date when Posting • Purpose: Adds a ...
Customer records have fields to help your employees easily see information about customer previous activity
Customer warnings can be entered to remind of problem or customers that don't show for appointments
HQ items pricing can be synchronized with other locations
From the functions menu you can sync all HQ items
Differences between Payment and a Deposit
Payment is meant if you are paying the balance of the invoice Deposit is for any amount less than the balance remaining on the invoice. In TSS XP there is a payments menu that allows you for these two choices
Helpful way to modify overall Invoice total
In an invoice if you are having issues with getting the amounts the way you want You can edit the invoice and click on the invoice total and enter the amount you want the invoice to total, and it will recalculate the items on the invoice to make the ...
Cash drawer and usb trigger links
https://www.amazon.com/gp/product/B01LQL11BI/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&th=1 is the link for the cash drawer ...
Barcode scanner link
https://www.amazon.com/dp/B0F4D9Q69D/ref=sspa_dk_hqp_detail_aax_0?psc=1&sp_csd=d2lkZ2V0TmFtZT1zcF9ocXBfc2hhcmVk
TSS Plus Migration to TSS XP Checklist
Have all users log out of TSS Plus Call or email support and have support remote in to TSS Server Install TSS XP on a computer either existing or an upgraded computer Run TSS Plus backup For about 2 hours maximum, can use the Plus software but will ...
Moving a TSS Plus server to a new computer
Here are the steps you should follow for setting up a new server for TSS Plus on a computer 1. Run a backup of TSS on the current server 2. Copy the backup and the TSS2000 folder on your C:\ onto a portable hard drive. 3. Plug portable hard drive ...
Shared Network settings for all TSS computers, windows update sometimes changes these
First thing to check is to see which machines can or cannot connect From start if you type file explorer and hit enter On all the computers using TSS the sharing options on pages 2, 3, and 4 need to have the same permissions Then in file explorer ...
Moving a TSS XP Server to a new computer
1. Go to the server computer for TSS XP and look for the ^ icon near the time, and locate the Application server icon at the bottom right in the task bar or hidden system tray (Green dot with letters IN)and double click it. 2. Click on Tools at the ...
TSS Plus important tools and tips
Fixdata.exe is the tool to backup and try to help with fixing your Plus data In TSS2000 it is the program that runs when you click on the ambulance within TSS. In general have all users close TSS before running Fixdata Do the manual choice from the ...
Utilizing Parallels Desktop on macOS to run a Windows environment, enabling compatibility with TSS XP software
https://www.parallels.com/solutions/smb/#how-to-buy if you don't already have it, here is a link to buy Parallels Once you can run Windows, you can install and use TSS XP. Then you can download TSS XP from http://www.installernet.com/tss
Looking to modify the appointment reminder that can be sent to customers
The file by default is located in C:\Program Files (x86)\InstallerNet, Inc\MTAS\Templates The installation directory for TSS\MTAS\Templates is the directory for the Appoint Reminder file
Helpful image to plan and configure Multi-Store in TSS XP
Uploading a Company Logo on an Invoice via App Settings
Change Logo - This will allow the user to alternatively use a properly formatted logo on invoices, estimates, etc. Creating a Company Logo: Simply create or scan your desired logo (including address information) and save as a bitmap file called ...
Configuring your TSS server to allow remote control over the Internet
In order to be able to remotely open and fully use TSS over the internet you have to be able to access MTAS aka Installernet application server which runs and can be accessed if port 4325 is broadcast over the internet. On the remote computer you ...
Generate CSV Report for Targeted Email Messaging
In the Customers folder of the reports there is a good report called Customer email list to select a purchase date range and get a list of all your customer email addresses You can use this as a contact list to send out an email to all your customers ...
Helpful Report to obtain Sales Tax
Here is a report on the last page it will show your sales tax collected for a certain time period In the filters you can change the invoice date to be between and pick your start and end dates You will also want the filter invoice status like p to ...
Working with bulk items in TSS XP
How do I work with bulk items? Owned by John Elliott (Unlicensed) Mar 07, 2014 Legacy editor Definition and Usage: A bulk item in TSS can be any item that is purchased in one quantity but sold by another. Examples are wire or window tint that is ...
Stack overflow issue when trying to change search of browsing invoices
in app settings local settings uncheck the box for automatically 'find' last search
Invoice Posting Error: Debits and Credits Mismatch
If you go line by line of the Materials tab and each item on the invoice you have to make sure you have sufficient quantity of each item on the invoice once you have adjusted the on hand quantiity of each item then you should be able to post the ...
Recommended Resource for Port Forwarding Configuration and Assistance
https://portforward.com/help/doublerouterportforwarding.htm
Demo Store owner username and password for TSS XP
If you are new to TSS and download the demo Bob is the store owner username password is 100 that should let you do whatever you want to try out in TSS Any other questions you can call 1800 728 3334 email helpdesk@installernet.com or go to ...
Coming Soon the TSS Companion that allows you to run TSS from a web page
Hopefully in the next few months we will have a download that lets you run TSS from a web site, and syncs to your existing TSS look check for updates in your TSS or Installernet Application Server (MTAS) help menu or blue question mark then check for ...
RC (Release Candidate) updates are intended for users who are interested in testing new features.
They may include experimental changes that are not suitable for those who prefer a stable experience or are not actively involved in testing If you see an update and it has rc in the name of the update I would recommend not downloading and installing ...
Are your statements for your Dealer invoice having issues the best place to update the statements is in the Account Receivable record
from the account receivable screen you can modify the details of the invoice because the statement is printing from the account receivable not the invoice data
Any doubts about counts check or confirm things using physical inventory
In TSS if there is a question fall back on the physical inventory. The inventory item may have incorrect quantities, Try doing a physical count adjustment if you try to modify things using physical count adjustment check the physical inventory, most ...
Is SPIFF Functionality Supported in TSS XP?
TSS supports the use of SPIFF (Sales Performance Incentive Fund) programs—short-term initiatives designed to motivate sales teams to achieve specific goals and drive key business outcomes. To set up a SPIFF in TSS XP: Navigate to Inventory. Click ...
Next page