Any doubts about counts check or confirm things using physical inventory
In TSS if there is a question fall back on the physical inventory.
The inventory item may have incorrect quantities,
Try doing a physical count adjustment if you try to modify things using physical count adjustment
check the physical inventory, most likely it will have the correct counts
The other thing to do is have all users log out of all TSS on all computers and run a restructure TSS Data
This process would be run from the server computer, recommended only after everybody is out of TSS.
From the server computer down to the left of the time look for an icon first that looks like an upside-down V or the tip of an arrow.
Under the ^ look for the green IN icon then double click that icon it will open a window like
from there go to tools data management and do the third choice which is Restructure TSS Data
It will ask you two questions are you sure you want to run the restructure you click yes.
Then it will ask if you want to stop the application server and you click yes to that and then it will go through and complete the process of running like the equivalent of a defragment for the TSS data.