Recent Updates
Power settings for computers in general especially the server for your company
if you click the change advanced power settings there is also a setting for the hard drive This setting is usually the culprit, but I would set both settings to never or this hard drive setting it saves as 0 minutes. You can still give the computer ...
What's New in TSS Release Candidate
What's New in TSS Release Candidate A quick guide to help end users get the most out of the new TSS Release Candidate. There will be available a cell phone app that will allow you to do vehicle inspections before work is started on the vehicle and ...
Updating your address on your invoices in TSS XP
Give a call or send an email to us with your updated address and changes to your company information to by going to http://www.tsshelp.com and click contact us or helpdesk@installernet.com, or call 1-800-728-3334. Once we have updated your ...
Templates and Notification Management in latest version of TSS XP
From the Tools menu Notification Settings From the left side you can choose either SMS or email and customize your template for any of the following Notifications. You can create your own template of what is sent out for Appointment Reminders, ...
Credit Card Payment Processing : What You Need To Know
Credit Card Payment Processing : What You Need To Know Credit Card Payment Processing: What You Need To Know The act of paying for something with a credit card is seamless. First, swipe or insert a card into a machine. Then, wait for the ...
Linking Your TSS Schedule to a Google Calendar
Linking Your TSS Schedule to a Google Calendar This guide outlines the process for connecting a TSS employee schedule to a Google Calendar so appointments created in TSS automatically appear in a dedicated TSS Work calendar within your Gmail account. ...
Location of the permissions icon in the Release Candidate
In the release candidate of TSS if for example you go in and open an item from the browsing window next to the icon for the printer is the permissions icon or former keys icon in the previous versions of TSS XP. look for and find the icon that looks ...
how to add end of day to toolbars in RC or where to find EOD reports
Right click on toolbar choose customize In Categories choose Menu In commands find run EOD Drag that to the toolbar Otherwise from view reports Groups you can run EOD
Release Candidate changes summary
In the TSS Release Candidate Two major differences are the browsing sections default to having all the data in that section broken into pages of 50 items per page by default and the reports now are found in menus in each section of the software. By ...
Removing Favorite reports in TSS
If you switch from the advanced layout of the reports using the setting in App Settings Local Settings if this box for Use Advanced Report Browse is disabled TSS will revert to the legacy layout of the reports which looks like From this layout if you ...
How to receive partial purchase orders, and back-order items, or receive items on purchase order in steps
The basic flow to purchase orders is add the items that you need or will need soon, the post the purchase order with the idea that you may receive the entire order. Once the items are received you could enter the quantities received, if you received ...
get more people to see and know about your business
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Company that may help take away one of the hats you wear let an outside company manage the IT
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how to set up printer to have static ip address helpful tool
Assigning a static IP address to your printer can enhance network stability and reliability, making it easier to connect and manage printing tasks. Methods to Assign a Static IP Address Using the Printer's Control Panel: Power On the Printer: Ensure ...
Where to find things and useful tools for former TSS Plus customers
So, in general in TSS XP Field Chooser will help you search so make it a tool in your toolbox there is a lot of browsing in any part of TSS XP you can filter and add columns to be able to search faster, and you can also if you know very limited info ...
How to customize the print out of TSS reports & printed copies do not alter the xp reports folder only make changes and if necessary delete the copy in the user reports foler
In TSS behind the scenes there for everything you print you can alter the output Any document you print from TSS hidden is the ability to alter the printed copy I would not if you don't want to make more than basic changes before starting make copies ...
Setting Permission for Accepting a payment can be set in four different places in App Settings security the other thing is all screens have key or permissions icons
So 1 of the 4 places you can set permissions to make a payment you can click properties then select the folks or groups that you want to be able to accept a payment and then click ok after you choose group and then ok at bottom and I believe usually ...
Shortcut to making your inventory only have the active items you use
Step 1 Go to Inventory and browse all your inventory Step 2 make sure that the Active Item field is in your column headings If the Active Item is not listed, Right click on the column headings and choose field chooser to then drag the active item to ...
Key to show which computer and ip address TSS XP is trying to connect to
When opening the TSS XP application if you hold down the shift key it will bring up the select server window appears then if you right click you can do edit server to see how and what ip TSS XP is trying to connect to from here on the server computer ...
Modifying or editing serial number for an inventory item
To update a serial number for a force‑serialized item: 1. Open the desired inventory item. 2. Navigate to the Quantities menu and select Adjust Quantities. 3. Highlight the item, then right‑click to view the available options. 4. Select Change Serial ...
Gmail spam filter can block your emails with links to Facebook
Gmail may restrict or block hyperlinks directing to Facebook within email messages Email sender guidelines - Google Workspace Admin Help gmail blocking outgoing emails with links Gmail may block outgoing emails with links due to several reasons, ...
Creating groups to organize different departments schedules
1. Open App Settings. 2. Select List Items. 3. Click on Schedule. 4. Then choose Groups Steps to Add and Organize Groups: 1. Click the Add button. 2. Enter the department or group you would like to include, ensuring schedules are grouped and ...
How to use Package sales especially around holidays to help with price breaks deals
Package sales can be found in the Inventory section. This feature is designed for bundling items— perfect for creating holiday specials or promotional offers. To set up a package: Navigate to the Inventory section. Similar to creating an invoice, you ...
Scroll bars are transparent in the windows in TSS 4.40
If you put your cursor to the far right edge of the window the scroll bar will become visible other it is hidden or not visible
Smart App blocking applications how to disable it
Smart App Control (SAC) is a security feature in Windows 11 that restricts the execution of untrusted applications to enhance system security. To enable or disable Smart App Control, follow these steps: Open Settings by pressing Win + I. Navigate to ...
Image Assets for Schedule Display
default directory for logos for vehicles is C:\Program Files (x86)\InstallerNet, Inc\TSS\Images\Auto Brands Image Dimensions: Each image is sized at 74 × 29 pixels, optimized for consistent display within the scheduling module. Current Assets: A ...
How to have items show in different sections of the invoice
If you want for example an item to show in the sublet portion of the invoice breakdown both the item type should be the section you want the item to be broken out into as well as the Make should be the section you want it to show in, so in this case ...
XCharge phone number for Credit card support
1-800-774-6462 option 2 for technical support 800-367-2638 is the customer service phone number
Updating your password to access your email from a web page if using an email that needs an app password means you have to create a new app password
Some of the major email providers like, gmail, yahoo, aol, att require a separate password (app password) from the password you use to access your email from their websites, if you need to reset or update your password for their website (like ...
Printing MSRP (list) versus your retail on an invoice
From App Settings Printing for the invoice default change the format to INVLIST if you want your customers to see the list versus what you charge for Retail pricing the important part of this would be that all your inventory shows a MSRP (List is the ...
Phone number for web site questions and support
Web site support is maintained by Mobile Electronics, their phone number is 1 (800) 949-6372
Basic tips to help with your computer and speed
https://woz-u.com/blog/ways-make-computer-run-faster/
Field chooser can help you find data by adding more fields to search by
In any window that you can browse in TSS XP You can add more fields (columns) and allow you to search for and find the data You may have to close the window and reopen the window to search by newly added column (fields) By right clicking on column ...
Removing inventory items
If needed to remove large amounts of inventory that were added possibly in error the physical count adjustment is a useful function to accomplish that task. The physical count adjustment can be found from the Functions menu once in Inventory or in ...
If you want work orders not to include pricing
In App Settings -> Printing In the format field there is a choice wono$ that will print the work order with no pricing to give to the installers
How to prompt for posting date when posting an invoice
In TSS XP, there are a few options and settings to consider when trying to allow an invoice to be posted for a prior date App Settings → Invoicing Section There are two key options to review: 1. Prompt for Invoice Date when Posting • Purpose: Adds a ...
Customer records have fields to help your employees easily see information about customer previous activity
Customer warnings can be entered to remind of problem or customers that don't show for appointments
HQ items pricing can be synchronized with other locations
From the functions menu you can sync all HQ items
Differences between Payment and a Deposit
Payment is meant if you are paying the balance of the invoice Deposit is for any amount less than the balance remaining on the invoice. In TSS XP there is a payments menu that allows you for these two choices
Helpful way to modify overall Invoice total
In an invoice if you are having issues with getting the amounts the way you want You can edit the invoice and click on the invoice total and enter the amount you want the invoice to total, and it will recalculate the items on the invoice to make the ...
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