Printing issues within TSS XP

Printing issues within TSS XP

When attempting to print from TSS XP, the job fails to process.
To resolve this issue, ensure that the printer's port configuration is set to its correct IP address
Go into Control Panel 
Devices and Printers
Find the default printer, right click on the printer and choose printer properties 
Then open the ports tab
It will not print if it similar to this with a wsd port set for the printer 

For it to work and print from TSS you want to determine the printer's ip address
for hp printers you can easily find the ip address from the hp smart utility 
open the hp smart application select the printer and then choose the printer settings button



and then from control panel devices and printers select  your printer and right click and go to printer properties then
go into the ports tab and add a port choose a standard tcp/ip port click next to add the port and then use the ip address you found either from hp smart or another similar utility add then apply that found ip address 
then within TSS you will want to go to app settings printing, and you can use the set all to current printer button to use your printer as long as your printer is the default windows printer
if you are not using an hp printer you want to see if you can print a test page to see if you can determine the ip address or 
try downloading the full software for your printer model from the manufacturer
web page  and install it on the pc with the printing issue