TSS XP now supports adding html in email messages
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You can add html to the email text in the application settings screen under the email settings tab. The text must start with the <!DOCTYPE html> tag.
You can copy/paste the below example for refrence, and replace the text and image path with your own.
<!DOCTYPE html>
<html>
<body>
<h2>Thank you for your business.</h2>
<br>
<h3>We appreciate the confidence you have placed in us and we look forward to providing you with the best possible service into the future.</h3>
<img border="0" src="http://www.wiresinccaraudio.com/images/installernet.jpg" alt="Installernet, Inc.">
<br>
<img border="0" src="http://www.mt-staging.com/newmera/images/mera-logo.gif" alt="MERA">
</body>
</html>
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When the email is received by the email client, the user may have to click on the option to view images for images to be shown.
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It is recommended to keep the html basic, as different email clients will render the contents differently.